QA Analyst

About the job

 QA Analyst

As one of the largest independent leasing specialists in the world, CSI employees work to provide our customers with superior service and intelligent solutions. We are their resource, not only for financial solutions, but for help with asset management, end-of-life data security, disposal and more – all on a global scale. The QA Analyst plays a pivotal role in delivering stable, reliable software. By ensuring thorough testing, clear documentation, and proactive collaboration, this role strengthens the team's ability to deliver high quality solutions on schedule and reduces the risk of costly delays.

CSI has been investing in our employees for five decades, start your journey with us today!

What to expect in this role on a given day:

Test Planning & Execution

• Develop, maintain, and execute comprehensive test plans, test cases, and test scripts.


• Perform functional, regression, integration, and user acceptance testing across multiple projects.


• Identify defects early and communicate them clearly to the development team.


• Validate that delivered features meet documented requirements and acceptance criteria.

Documentation & Reporting

• Document test results, defects, and reproduction steps in Azure DevOps and/or Jira with clarity and accuracy.


• Track defects through resolution and verify fixes promptly.


• Provide concise testing status updates to project stakeholders.


• Maintain organized, auditable testing artifacts to support release readiness and compliance.

Collaboration & Process Improvement

• Work closely with developers, the business analyst, and subject matter experts to understand requirements and ensure adequate test coverage.


• Participate in sprint planning, backlog refinement, and release readiness discussions.


• Identify gaps in requirements, test coverage, or processes and recommend improvements.


• Help strengthen and standardize QA practices across the team.

Technical Quality Support

• (Preferred) Develop or assist in creating automated unit tests or integration tests to support continuous integration and improve test coverage.


• Collaborate with developers to validate technical solutions and ensure testability.


• Support the adoption of tools and practices that improve quality and reduce manual testing effort.

Qualifications that will make you a good fit for this position:

Required

• Experience in software quality assurance, including test planning, execution, and defect tracking.


• Strong attention to detail and a methodical approach to testing.


• Proficiency with Azure DevOps, Jira, or similar test/defect management tools.


• Ability to clearly document test results and communicate issues to technical and non-technical stakeholders.


• Understanding of software development processes, Agile methodologies, and release cycles.

Preferred

• Experience writing or maintaining automated tests, unit tests, or test scripts.


• Familiarity with modern development tools, CI/CD pipelines, and version control (e.g., Git).


• Experience working in small, collaborative, fast paced project environments.


• Basic understanding of programming concepts or hands on experience with a development language.

How we take care of our people: Competitive pay & benefits package includes:

• Medical, dental, and vision coverage for you & your family


• Virtual medical and mental health care coverage


• Pre-tax medical & dependent care flexible spending accounts


• Health Reimbursement Arrangement


• Company matched 401(k) retirement savings account


• Company-paid short & long-term disability and life insurance


• Employee Assistance Program


• Paid Time Off


• Hybrid work schedule


• On-site fitness center


• Wellness program


• Company events

Equal Opportunity Employer, including disability/vets