Software Quality Assurance Analyst

Software QA Analyst - Raleigh [10000320]

You can’t help yourself – you have an insatiable curiosity and drive to get to the bottom of software related issues and deliver superior software and hardware.  Your experience in QA testing or support of technical applications, along with strong interpersonal skills and a deadline driven mentality make you a great candidate for this role.  Our QA environment will expand your horizons, as you will be testing both hardware and software across multiple technologies and platforms.   Not only will you be exposed to all aspects of our business, but you’ll have the opportunity to see first hand the results of your work.   

The lottery made the Triangle Business Journal’s Best Places to Work list in 2024 for the second year in a row.   We’re glad that everyone knows what we already do − our employees are passionate about the lottery and what we do for the community.      

Responsibilities: 

• Evaluate and verify functionality of new and existing lottery hardware and software.
• Develop, track and execute test cases and document their results.
• Create, set up and maintain test databases, documentation and the software test lab environment. 
• Write up detailed and accurate software bugs in our defect tracking system.
• Provide product support to our internal departments.

Requirements: 

• Familiar with various aspects of QA testing such as Acceptance, Ad Hoc, Usability, Black/White Box, and Sanity testing.
• Working knowledge of different troubleshooting techniques in a testing environment
• One year of technical education or equivalent experience preferred. 
• Excellent interpersonal skills.  Ability to interface with multiple internal and external partners.
• Ability to work independently with minimal supervision.
• Strong attention to detail, excellent time management and organizational skills.
• Comfortable working in a deadline driven environment.   Occasional evening and weekend work required.
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***This position is eligible for partial telework (80% office – 20% home) Must be a resident of NC***

Hiring Rate: $61,804 (this exempt position will be filled at or near the posted salary)

Closing Date: May 2, 2025

We raise money for a great cause! All of the earnings of the North Carolina Education Lottery go to education. We award nearly $10 million a day in prizes.  To learn more, visit our website www.nclottery.com.     

At the North Carolina Education Lottery, we deal with winners everyday: our employees! We offer competitive pay and benefits, flexible schedules, professional development opportunities, casual attire, open communication and a fun work environment.  

All employees of the Lottery are expected to support the organization values (honesty, respect, integrity and trust) and its commitment to corporate social responsibility (including responsible gaming, environmental awareness, community involvement, etc).

Equal Opportunity Employer